My hair dryer is not blowing hot air. What should I do?

To help us diagnose the issue and provide an appropriate solution, please provide the following information:

1.  Video Demonstration

• Please attach a video showing the issue.
  → In the video, kindly place your hand in front of the air outlet while the dryer is in hot air mode, so we can clearly observe the airflow and temperature.

• If you're sharing via Google Drive, make sure to set the access permission to “Anyone with the link” so we can view it.
  
  

2. Order and Serial Number

• Provide a screenshot of your order history showing:

  • Order number
    → If purchased from Amazon, please provide a screenshot showing both the order number and purchase date. 

  • Order date

• Include the serial number of the hair dryer.
  → The serial number is a combination of letters and numbers, located near the filter area of the dryer.
  → Please refer to the red box in the image below for guidance.
  Note: Some models may not have a serial number depending on the production batch.

Once we’ve reviewed the information, we’ll get back to you with the next steps, including replacement options if necessary.

Thank you for your cooperation, and we’re here to assist further if needed.

Attachments (1)

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