I’m experiencing an issue with my Laifen hair dryer. What should I do?

To help us better understand the situation and assist you as quickly as possible, please provide the following:

1. Order Details

• A screenshot of your order history showing:

  • Order number
    → If purchased from Amazon, please provide a screenshot showing both the order number and purchase date. 
    

  • The serial number of the hair dryer
    → The serial number is an alphanumeric code located on the filter section of the product.
    → Please refer to the red-framed area in the attached image for guidance.
    Note: Some products may not have a serial number depending on the production period.
    
    

2. Video of the Issue

• A video clearly demonstrating the problem with the product.

• If you are sharing the video via Google Drive, please make sure to set the sharing permissions to "Anyone with the link" so we can view it.

Once we receive this information, we’ll review the case and get back to you with the next steps.

Attachments (1)

serial number.jpg
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