What should I do if the rubber part detaches and gets stuck on the metal stem of the toothbrush base?

If you find that the rubber part has detached and is stuck on the metal stem of your toothbrush base, please follow these steps:

1. Prepare a pair of tweezers or a similar fine tool.

2. Carefully grip the rubber component on the metal stem with the tweezers.

3. Gently pull and slide the rubber part off the stem without damaging the toothbrush.

4. Refer to the attached instruction file for visual guidance.

If you have any difficulties or need further assistance during this process, please feel free to contact us.

Thank you for your cooperation and understanding.